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"One Night @ The Call Center is a book that covers the lives of six call center employees working for Connexions, a call center located in Gurgaon. In the beginning of the book, the readers are presented with a frame story describing a train journey, during which the author meets a girl who desires to tell him a story. However, there was one condition that he had to adhere to if he wanted to hear the story. This condition specified that he had to base his second book on the story. The book talks about how the employees receive a phone call from God during their work timings at the call center. The characters in this novel include Radhika, Esha, Shyam, Priyanka, Varun, and Military Uncle. These six characters are deeply disturbed by the events taking place in their own lives, and choose to focus on their problems rather than trying to find a way out of them. In this book, Bhagat throws light on the lives of the individuals in present day India, who are residing in the metro cities. The language utilized by the author is simple, and contains witty remarks on urban culture and relationships. The author makes use of words that are associated with that region in the country, thereby increasing the readability of this book. One Night @ The Call Center was published in 2005 and received a favourable response. The book was adapted into a movie that was released in 2008, titled Hello, starring Salman Khan, Arbaaz Khan, Sohail Khan, Amrita Arora, Gul Panag, and a host of other actors. "
Chetan Bhagat (born 22 April 1974) is an Indian author, columnist, screenwriter, television personality and motivational speaker, known for his Indian-English novels about young urban middle-class Indians. Bhagat also writes for columns about youth, career development, and current affairs[2][3] for The Times of India (in English) and Dainik Bhaskar (in Hindi). Bhagat's novels have sold over seven million copies. In 2008, The New York Times cited Bhagat as "the biggest selling English language novelist in India’s history". Bhagat's screenwriting has included the dramedies, Kai Po Che! (2013), 2 States (2014), the action-superhero movie Kick (2015), and Half Girlfriend (2017). He won the Filmfare Award for Best Screenplay for Kai Po Che! at the 59th Filmfare Awards on January 2014. He moved to Amazon Publishing on April 27, 2018, from Rupa Publications as per the news resources, and his first novel with Westland is The Girl In Room 105.